Cancellation Policy

Daily Online Cancellation Policy

Our cancellation policy governs the terms and conditions under which users can cancel orders placed on our daily online marketplace. By using our services, you agree to abide by these cancellation terms.

Cancellation Period:
Customers have a limited window within which they can cancel their orders. This period typically begins immediately after the order is confirmed and extends until a specified cutoff time, usually prior to the commencement of order processing or shipment. Once this cutoff time has passed, cancellations may no longer be possible.

Cancellation Procedure:
To cancel an order, customers must initiate the cancellation process through their user account on our platform. This can usually be done by accessing the order history section and selecting the option to cancel the desired order. Alternatively, customers may contact our customer support team for assistance with cancellations.

Cancellation Eligibility:
Not all orders may be eligible for cancellation. Certain products or services, such as personalized or made-to-order items, may be exempt from cancellation once production has begun. Additionally, orders that have already been processed or shipped may not be cancelled.

Cancellation Fees:
Depending on the circumstances surrounding the cancellation, customers may be subject to cancellation fees. These fees are intended to cover any costs incurred by the marketplace as a result of the cancellation, such as restocking fees or processing charges.

Refund Policy:
Upon successful cancellation of an order, eligible customers will receive a refund for the full purchase amount, minus any applicable cancellation fees. Refunds will be issued using the original payment method, and processing times may vary depending on the customer’s financial institution.

Exceptions to Cancellation:
In certain cases, the marketplace reserves the right to refuse or deny cancellation requests. This may occur in instances where the cancellation would result in significant financial loss or inconvenience to the marketplace or its vendors.

Force Majeure:
The marketplace shall not be held liable for any delays or failures to fulfill orders resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of God, or governmental actions.

Policy Revisions:
These cancellation terms and conditions are subject to change at any time without prior notice. Customers are encouraged to review the cancellation policy regularly to stay informed of any updates or revisions.

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