Terms & Conditions

By accessing this website, Welcome to Daily Online! These terms and conditions outline the rules and regulations for the use of Daily Online’s Website & Advertising Policy.

We assume you accept these terms and conditions. Do not continue to use Daily Online if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of SA. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Daily Online, you agreed to use cookies in agreement with the Daily Online’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Daily Online and/or its licensors own the intellectual property rights for all material on Daily Online. All intellectual property rights are reserved. You may access this from Daily Online for your own personal use subjected to restrictions set in these terms and conditions.

You must not

– Republish material from Daily Online
– Sell, rent or sub-license material from Daily Online
– Reproduce, duplicate or copy material from Daily Online
– Redistribute content from Daily Online

This Agreement shall begin on the date hereof

The following organizations may link to our Website without prior written approval:

– Government agencies;
– Search engines;
– News organizations;
– Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
– System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link:

(a) is not in any way deceptive;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and
(c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

– commonly-known consumer and/or business information sources;
– dot.com community sites;
– associations or other groups representing charities;
– online directory distributors;
– internet portals;
– accounting, law and consulting firms; and
– educational institutions and trade associations.

We will approve link requests from these organizations if we decide that:

(a) the link would not make us look unfavourably to ourselves or to our accredited businesses;
(b) the organization does not have any negative records with us;
(c) the benefit to us from the visibility of the hyperlink compensates the absence of Daily Online; and
(d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

(a) is not in any way deceptive;
(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and
(c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Daily Online. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

– By use of our corporate name; or
– By use of the uniform resource locator being linked to; or
– By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Daily Online’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

– limit or exclude our or your liability for death or personal injury;
– limit or exclude our or your liability for fraud or fraudulent misrepresentation;
– limit any of our or your liabilities in any way that is not permitted under applicable law; or
– exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and

(b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

Terms and Conditions for Purchasing on Daily Online

These terms and conditions (“Terms”, “Agreement”) are an agreement between Daily Online (“us”, “we”, or “our”) and you (“User”, “you”, “your”). This Agreement sets forth the general terms and conditions of your use of the Daily Online website and any of its products or services (collectively, “Website” or “Services”).

1. Ordering Process

1.1. By placing an order through our Website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.
1.2. All orders are subject to availability and confirmation of the order price. Items added to the shopping cart are not reserved and may be purchased by other customers until the order is confirmed.
1.3. After placing an order, you will receive an email acknowledgment from us confirming that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched (“Dispatch Confirmation”). The contract between us will only be formed when we send you the Dispatch Confirmation.
1.4. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

2. Pricing and Payment

2.1. Prices for product are described on our Website and are incorporated into these Terms by reference. All prices are in [Rands] and are exclusive of applicable taxes. Shipping charges will be applied to the order during the checkout process.

2.2. We reserve the right to change product prices at any time without prior notice. Such changes will not affect orders that have already been confirmed.

2.3. We accept payments through various payment methods, including but not limited to credit/debit cards, and any other payment methods offered on the website. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

3. Shipping and Delivery

3.1. We will endeavor to process and fulfill your order within the timeframe specified during the checkout process. However, we cannot guarantee that orders will be delivered within the estimated timeframe.

3.2. Delivery times may vary depending on your location and the shipping method selected. We shall not be liable for any delays, misdeliveries, or non-deliveries caused by events beyond our control.

3.3. Upon delivery of the products, you must inspect the products and notify us immediately of any damage, defects, or discrepancies. We shall not be liable for any such issues if you fail to notify us within a reasonable time.

4. Returns and Refunds

4.1. Our returns and refunds policy is available only on refundable goods.

4.2. If you are entitled to a refund, we will refund the purchase price using the same method originally used by you to pay for the product.

5. Intellectual Property

5.1. The Website and its original content, features, and functionality are owned by Daily Online and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. Governing Law

6.1. These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

6.2. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supersede and replace any prior agreements we might have had between us regarding the Website.

7. Changes to These Terms

7.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

PAYMENT TERMS

1. Detailed description of goods and/or services

Daily Online is a business in the ecommerce industry that sells in bulk.

2. Delivery as per successful ordering process
3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Daily Online is subject to availability. In cases of unavailability, Daily Online will refund the client in full within 30 days. Cancellation of orders by the client will attract an administration fee.

5. Customer Privacy policy

Daily Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act- POPIA

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Daily Online bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Daily Online via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Daily Online separately from card details which are entered by the client on  PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Daily Online takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Daily Online chooses for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Daily Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. LOSS OR DAMAGE TO GOODS 13.1. Notwithstanding anything to the contrary contained or implied in this clause 13 , No assumption of liability by the selected courier is extended to the following, which includes, but is not limited to: second hand consignments, mechanical or electrical goods unless contained in brand new and original packaging. Antiques or antiquities of any description, arms, ammunition, live animals of any description, bank and treasury notes, bullion, bulk cargo of any description, cash, deeds, designs, documents, explosives, or products, furs, gold or any bullion, silver nuggets, models, moulds, patterns, plans, precious metals, specie, travellers cheques, brass and scrap metal, any illegal substances, drugs, cannabis, seafood, fresh produce, frozen goods, aircrafts, any goods placed in a flyer, where the flyer would, in the ordinary, not be sufficient packaging for the consignment, plants and / or edibles, irrespective of its packaging, breakable, scratchable, brittle, bendable goods, such as glass (including windshields and windows), ceramic and / or basins, be it shatterproof or reinforced, or plastic, such as Perspex, goods of a liquid nature (drums, tubs and / or containers), jewels (of any nature) / valuables / precious stones / pearls / gold / silver and the like, goods with a value exceeding the limited liability offered by us (we will not accept any liability for any goods excluded from our liability), cosmetic material (of any nature), goods made / manufactured / produced from any form of wood (irrespective of the size and / or strength of the wood), furniture of any kind, any solar related goods, or goods utilising solar panels in any way form and / or nature, goods relating to a generator or inverter, goods which have running liquids or operates with liquids (whilst the liquids are inside the consignment),any form of batteries, goods relating to motor vehicles (including, but not limited to: body panels, windows, windshields, mechanisms, electrical components and / or mechanical components, engine spares), trophies, medallions, refrigerated and / or frozen goods (due to the longevity of its life span), blinds and / or railings (due their brittle and breakable nature), laser cut and / or 3d products (electronic in nature and guarantees are with the supplier), Ink Toners and / or Cartridges, unless we agrees in writing prior to the goods being tendered to accept liability for the handling of the items listed in this clause. To the maximum extent permitted by law, not liable for any consequential losses, including as a result of its negligent (including gross negligence) acts or omissions or those of its servants, agents, or agents on whose behalf Daily online, would be liable, in respect of any loss or damage sustained by the Customer and/or the Sender of any nature whatsoever or any damage caused to the assets of the Customer and/or the Sender or assets kept on its premises by any third parties or in regard to the Customer and/or the Sender’s business or sustained by any of its customers, howsoever caused including the negligent, grossly negligent, and acts or omissions, its services, agents or others for who it may be liable to in law for any reason unable to effect delivery of the goods, reasonable steps would be taken to return the goods to the Customer and/or the Sender. The Customer and/or the Sender shall be responsible for the costs of carriage, attempted delivery and return of the goods.

14. DANGEROUS GOODS 14.1. No goods will be received or accepted including radioactive materials which are or may become dangerous, inflammable or noxious, or which by their nature are or may become liable to cause injury or damage to any person, goods or property whatsoever without our consent in writing prior to the goods being tendered. Should we consent to the movement of any of the above, the containers or packaging must be marked accordingly as to comply with the applicable legislation, regulations or requirements of any authority. We reserves the right to destroy any of the above should the necessary consent not be confirmed in writing prior to the goods being tendered. Whether or not the Customer and/or the Sender was aware of the nature of the goods and whether or not our written acceptance thereof was obtained, the Customer and/or the Sender hereby indemnify and hold harmless from and against loss, damage or liability caused by us as a result of the delivery or receipt of the Goods. We shall not transport any prohibited goods including without limitation any goods and materials, the carriage of which is prohibited by any laws, rules and/or regulations. In the event that the Customer and/or the Sender consigns such items with us, the Customer and the Sender indemnify and hold harmless from and against all claims, damages or losses arising in connection herewith shall have the right to deal with such items as it shall see fit including the right to abandon carriage of the same immediately upon having knowledge that such items infringe on these conditions. The Customer and the Sender shall each be responsible and liable, without limitations for all costs, fines, damages, loss of income and/or legal costs which may incur as a result of the Customer and/or the Sender’s breach of this clause;  Under No circumstances will we accept liability for goods of this nature (as set out above) and customer and/or sender must provide written proof that the goods in question are comprehensively insured with a reputable insurer for the duration of the carriage of the goods prior to the goods being taken into care, custody and control.

15. INSURANCE AND ASSUMPTION OF LIABILITY does not provide insurance to the Customer and does not grant an assumption of limited liability whatsoever. It is thus the Customer’s responsibility to insure the parcel with their own reputable insurance company.

WARSAW CONVENTION When shipments are tendered for international destinations the provisions of and law to the Warsaw Convention may apply and, in most cases, further limits the liability of the selected courier in respect of loss or damage to such consignments.

16. LEGAL In cases where non-payments of monies due to occur, the Customer and/or the Sender shall be liable for and shall pay all legal costs incurred by them. The Customer and/or the Sender shall be liable for all costs incurred in the recovery of any monies hereunder, including collection commission, attorney and own client costs, whether incurred prior or during the institution of legal proceedings, or, if Judgment has been granted, in connection with the satisfaction or enforcement of such Judgment.

17. COSTS The Customer and/or the Sender shall be liable for all costs incurred by us in the recovery of any amount or the enforcements of any rights which it has hereunder, including collection charges and costs on an attorney and own client scale and cost of counsels as on brief whether incurred prior to or during the institution of legal proceedings or if Judgment has been granted in connection with the satisfaction or enforcement of such Judgments.

18. NO WAIVER we shall not be regarded as having waived or be precluded from exercising any right under these terms and conditions by reason merely that has shown any indulgence to the Customer or fails to exercise or delays in exercising any right in terms hereof.
19. FORCE MAJEURE Neither Party (the “Impacted Party”) shall not be liable or responsible to the other Party, nor be deemed to have defaulted under or breached these Terms and Conditions, for any failure or delay in fulfilling or performing any service when and to the extent such failure or delay is caused by or results from acts beyond the Impacted Party control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”) (a) acts of God; (b) flood, fire, earthquake or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages or slowdowns or other industrial disturbances; (i) epidemic, pandemic or similar influenza or bacterial infection (j) emergency state; (k) shortage of adequate medical supplies and equipment; (l) shortage of power or transportation facilities; and (m) hijackings, or (n) other similar events beyond the reasonable control of the Impacted Party.

20.Conclusion of sales and availability of stock

Registered users may place orders for Goods, which Daily Online or the Third Party Seller may accept or reject. Whether or not Daily Online or the Third Party Seller accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorisation by us for the Goods.

NOTE: We or the Third Party Seller will indicate the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and us or the Third Party Seller come into effect (the “Sale”). This is regardless of any communication from Daily Online stating that your order or payment has been confirmed. We will indicate the rejection of your order (by Daily Online itself or the Third Party Seller) by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.

Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods, you may return the Goods only in accordance with the Returns Policy.

Any order of a television will be subject to the condition that we obtain from you your valid TV licence number and your account holder ID. If we do not receive your TV licence number and your account holder ID, or your TV licence number cannot be validated, you will not be able to check out with the television in your shopping basket.

Placing Goods in a wishlist or shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket  if stock is no longer available or the price thereof might change without notice to you. You cannot hold us or the Third Party Seller liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.

You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by us, We will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, We will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.

In the case of Goods for sale by a Third Party Seller, Daily Online relies on inventory information supplied by the relevant Third Party Seller and Daily Online accordingly bears no liability for any inaccuracies in the information supplied to it. Consequently, should you order any Goods from a Third Party Seller which are in fact sold-out, any resulting dispute should be resolved between you and the relevant Third Party Seller, your respective rights and obligations being as set out in these Terms and Conditions.

Certain Goods may not be purchased for re-sale. Should we suspect that any such Goods are being purchased for sale, we are entitled to cancel your order immediately on notice to you.

Stock control

For our sellers, we may require access to your stock in real time. This will ensure we provide a smooth buying process for consumers. We need access to product code, description of the product, quantity on hand and price of the product

Daily Online’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Daily Online is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you

21. Complaints

If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please get in touch with us via our Help Centre on the Website

If we are unable to resolve your complaint to your satisfaction or we cannot resolve your complaint within 15 (fifteen) business days of you having notified us of it, you can approach the Consumer Goods and Services Ombud (“CGSO”) to assist in resolving the complaint. The CGSO’s contact details are:  Website: http://www.cgso.org.za/ Sharecall: 0860 000 272 Email: complaints@cgso.org.za

22. Cancellations

Cancellation Policy:

Our cancellation policy governs the terms and conditions under which users can cancel orders placed on our daily online marketplace. By using our services, you agree to abide by these cancellation terms.

Cancellation Period:

Customers have a limited window within which they can cancel their orders. This period typically begins immediately after the order is confirmed and extends until a specified cutoff time, usually prior to the commencement of order processing or shipment. Once this cutoff time has passed, cancellations may no longer be possible.

Cancellation Procedure:

To cancel an order, customers must initiate the cancellation process through their user account on our platform. This can usually be done by accessing the order history section and selecting the option to cancel the desired order. Alternatively, customers may contact our customer support team for assistance with cancellations.

Cancellation Eligibility:

Not all orders may be eligible for cancellation. Certain products or services, such as personalized or made-to-order items, may be exempt from cancellation once production has begun. Additionally, orders that have already been processed or shipped may not be cancelled.

Cancellation Fees:

Depending on the circumstances surrounding the cancellation, customers may be subject to cancellation fees. These fees are intended to cover any costs incurred by the marketplace as a result of the cancellation, such as restocking fees or processing charges.

Refund Policy:

Upon successful cancellation of an order, eligible customers will receive a refund for the full purchase amount, minus any applicable cancellation fees. Refunds will be issued using the original payment method, and processing times may vary depending on the customer’s financial institution.

Exceptions to Cancellation:

In certain cases, the marketplace reserves the right to refuse or deny cancellation requests. This may occur in instances where the cancellation would result in significant financial loss or inconvenience to the marketplace or its vendors.

Force Majeure:

The marketplace shall not be held liable for any delays or failures to fulfill orders resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of God, or governmental actions.

Policy Revisions:

These cancellation terms and conditions are subject to change at any time without prior notice. Customers are encouraged to review the cancellation policy regularly to stay informed of any updates or revisions.
 
 Company information

This website is run by Daily Online a Private Company based in South Africa with registration number 2022/561012/07

Daily Online contact details

Vat Number-4650305966
Contact Number- 0315785764
Physical Address- Unit 1,
Palm River industrial Park,
1 Devon Road, Pinetown, 3610