Frequently Asked Questions (FAQ) - Daily Online
What is Daily Online Marketplace?
Daily Online Marketplace is an e-commerce platform where users can buy and sell a wide range of products, including equipment, clothing, accessories, general goods, and more. Our platform is designed to provide maximum exposure and streamlined processes to ensure a seamless experience for both sellers and buyers alike. It connects buyers and sellers in a convenient online marketplace.
How do I create an account on Daily Online?
To create an account on Daily Online, simply click on the “Register” button on the homepage. Follow the prompts to provide your email address, create a password, and fill in your personal information. Once completed, you’ll have access to your account dashboard.
How can I buy products on Daily Online?
Buying products on Daily Online Marketplace is easy. Just browse through the categories or use the search bar to find the items you’re interested in. Once you’ve found what you want, click on the product listing to view more details and click “Add to Cart” or “Buy Now” to proceed to checkout. Follow the prompts to complete your purchase securely. “Add to Wishlist” if you would like to save a product to buy later and tap “Ask a question” to find out more information.
How do I sell products on Daily Online?
To sell products on Daily Online, you’ll need to create a seller account. Click on the “Become a Partner and Sell with us” button and follow the instructions to set up your seller profile. Once approved, you can list your products for sale and manage your inventory through your seller dashboard.
Is it safe to shop on Daily Online?
Yes, shopping on Daily Online is safe and secure. We use encryption technology to protect your personal and financial information, and we have strict measures in place to prevent fraud and unauthorized access. Additionally, your privacy is protected with our privacy policy.
What payment methods are accepted on Daily Online Marketplace?
You can choose your preferred payment method at checkout, such as credit/debit payment.
How does shipping work on Daily Online?
Shipping policies and methods vary depending on the seller and the location of the buyer. Sellers typically specify their shipping options and rates on their product listings. Once you’ve completed your purchase, we will arrange for the shipping of your order.
What if I have a problem with my order or need to return an item?
Refer to the refunds policy to learn more about returning items.
How can I contact Daily Online for support?
If you need assistance or have any questions about Daily Online Marketplace, you can reach out to our customer support team through the “Contact Us” page on our website. We’re here to help and will respond to your inquiries promptly.
Can I leave feedback or reviews for sellers on Daily Online?
Yes, we encourage buyers to leave feedback and reviews for Daily Online based on their shopping experience. You can give us a rating and provide detailed feedback to help other users make informed decisions when making purchases on Daily Online. Your feedback is valuable in maintaining a trusted and reliable marketplace for all users.
Trouble Completing Your Payment?
We understand that declined or failed payments can be frustrating — and we’re here to help you resolve it quickly. Most issues are simple to fix and can be retried with just a few checks.
Payment Error Codes & What They Mean
Here are some of the more common error codes and what they mean, to help guide your next steps:
Credit Card Errors
Code
Meaning
What You Can Do
900001
Call for Approval
Your bank may need to authorize the transaction — contact them.
900002
Card Expired
Use a valid, non-expired card.
900003
Insufficient Funds
Check your available balance or use another card.
900004
Invalid Card Number
Double-check the card number you entered.
900005
Bank Interface Timeout
Temporary issue — wait a moment and try again.
900006
Invalid Card
Use a different card.
900007
Declined
Try again or contact your bank.
900009
Lost Card
This card has been reported lost — use another card.
900010
Invalid Card Length
Double-check that you entered the full card number.
900011
Suspected Fraud
Your bank flagged this payment — contact them to verify.
900012
Card Reported as Stolen
Use another card — this one cannot be used.
900013
Restricted Card
Contact your bank for more information.
900014
Excessive Card Usage
Your card has hit usage limits — contact your bank.
900015
Card Blacklisted
This card is blocked — use another.
900207
Declined – Authentication Failed
Ensure you complete the 3D Secure verification (OTP/Password).
900210
3D Secure Lookup Timeout
Try again — the verification process timed out.
990020
Auth Declined
Card was not authorized — contact your bank.
991001
Invalid Expiry Date
Check the card’s expiry date.
991002
Invalid Amount
Try re-entering your payment amount or contact support.
3D Secure Authentication
Some payments may involve an extra step like entering a password or OTP. Here’s what the results mean:
Status
Meaning
Note
Authenticated
Successfully verified.
✅ You’re protected from chargebacks.
Not Authenticated
Verification failed or cancelled.
❌ No chargeback protection. Try again or contact your bank.
Not Applicable
Authentication not required or failed to initiate.
⚠️ No protection. Consider reattempting the payment.
Communication Errors
Sometimes, errors happen between systems during processing. These are typically temporary and can be resolved by waiting a moment and retrying.
Error
What It Means
What You Can Do
Unexpected Authentication Result (Phase 1/2)
An issue occurred during authentication.
Retry or use a different payment method.
Could Not Insert into Database
Internal processing error.
Please try again later.
Bank Not Available
The bank’s systems are temporarily offline.
Wait a few minutes and retry.
Error Processing Transaction
General failure in processing.
Try again, or reach out to support.
Still Having Trouble?
If you’ve checked the above and are still stuck, feel free to Contact Us — we’re happy to help you get your order through!
Pro Tip: Your bank may block a transaction if it’s the first time you’re buying from a new site. A quick call or app notification approval can usually fix it right away.
Safe & Secure Payments
All transactions are encrypted and processed securely via PayGate — your information is never stored or shared.
