Speak Up Process

DAILY ONLINE PTY (Ltd) PRIVACY POLICY

Let Your Voice Be Heard

At Daily Online, we value transparency, accountability, and, above all, the voices of our community. Your feedback, suggestions, and concerns are essential in helping us improve and evolve. That’s why we’ve created the Speak Up process – a platform designed to empower you to share your thoughts, ideas, and experiences directly with us.

Why Speak Up?

Your perspective matters. Whether you’ve encountered an issue, have an innovative idea, or simply want to express your opinion, we’re here to listen. Your feedback fuels our commitment to continuous improvement and helps us better serve you.

 How It Works

  1. Submit Your Feedback: Use the form below to share your thoughts with us. Whether it’s a suggestion for improvement, a report of an issue, or a positive experience you’d like to share, we want to hear from you.
  2. Transparent Process: Once you submit your feedback, our dedicated team reviews it promptly and thoroughly. We believe in transparency, so we’ll keep you informed every step of the way.
  3. Action and Follow-Up: Your feedback doesn’t just disappear into the void. We take each submission seriously and use it to inform our decisions and actions. After reviewing your feedback, we’ll take appropriate steps to address any issues, implement suggestions, or follow up with you directly if necessary.
  4. Anonymous Option: We understand that sometimes anonymity is important. If you prefer to submit your feedback anonymously, you have that option. Your anonymity will be respected, and your feedback will still be considered with the same level of seriousness.
  5. Continuous Improvement: The Speak Up process isn’t a one-time event – it’s an ongoing commitment to listening and learning. We continuously monitor feedback trends and use them to inform our strategies for improvement.

Ready to Speak Up?

Email us to submit your feedback now. Whether it’s a suggestion, a concern, or a compliment, we’re listening. Thank you for being a part of the Daily Online community – your voice matters.

Get in touch:
068 390 9361
031 578 5764
info@dailydistribution.co.za

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