Returns Policy for Daily Online

We want you to love what you ordered, but if you’re not entirely satisfied with your purchase, we’re here to help. Please review our returns policy outlined below:

  1. Eligibility for Returns:

We accept returns within 7 days of the delivery date.
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in its original packaging.

  1. Non-Returnable Items:

Some items are non-returnable, including perishable goods, personalized items, and gift cards.

  1. Return Process:

To initiate a return, please contact our customer service team within 30 days of receiving your order.
Our customer service team will provide you with a return authorization and instructions on how to return your item.
Please ensure that your return package is adequately protected to prevent damage during transit.

  1. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

  1. Exchanges:

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item separately.

  1. Shipping Costs:

Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part or a defective item.

  1. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

  1. Contact Us:

If you have any questions about our returns policy, please don’t hesitate to contact our customer service team. We’re here to assist you.
Thank you for shopping at Daily Online. Your satisfaction is our priority.