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- Leaf & Legacy Label Policy At Leaf & Legacy, we are committed to transparency, purity, and natural wellness. Every product is crafted with care, using high-quality Aloe Vera and ingredients sourced with integrity. Our Promise: 100% Natural Aloe Vera No harmful chemicals or artificial additives Cruelty-free and ethically made Gentle on skin, suitable for daily use Usage & Storage: For external use only. Store in a cool, dry place away from direct sunlight. Avoid contact with eyes. Keep out of reach of children. Allergy Disclaimer: Always perform a patch test before first use. If irritation occurs, discontinue use and consult a physician. Contact Us: For questions or feedback.
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Shipping Policy
Leaf & Legacy Shipping Policy
At Leaf & Legacy, we aim to deliver your natural wellness products with care and efficiency.
Processing Time:
All orders are processed within 1–3 business days. You will receive a confirmation message once your order is shipped.
Shipping Methods:
We offer standard delivery via local courier. Delivery typically takes 3–7 business days, depending on your location.
Shipping Fees:
Shipping fees are calculated at checkout and may vary based on your order size and delivery area.
Local Pickup:
Available upon request. Please contact us directly to arrange.
Delivery Issues:
If your package is delayed, damaged, or missing, contact us
Important Notes:
Ensure your shipping address is correct before placing an order.
We are not responsible for delays caused by courier services or incorrect addresses.
Refund Policy
Leaf & Legacy Return & Refund Policy
We care about your satisfaction and want you to love your Leaf & Legacy products. If you are not completely happy with your purchase, we’re here to help.
Returns
You may return items within 7 days of receiving your order.
Products must be unused, unopened, and in their original condition.
Customers are responsible for return shipping costs unless the product was damaged or incorrect.
Refunds
Once we receive and inspect your returned item, we’ll notify you about the approval of your refund.
If approved, refunds will be issued within 5–7 business days to your original payment method.
No refunds will be issued for used or opened products unless they were defective.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us within 48 hours of delivery. We’ll send a replacement or issue a full refund at no extra cost.
Cancellation / Return / Exchange Policy
Cancellations
Orders can be cancelled within 24 hours of purchase if they have not yet been shipped.
Once an order has been shipped, it cannot be cancelled.
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Returns
Returns are accepted within 7 days of receiving your order.
Items must be unopened, unused, and in their original packaging.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
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Exchanges
We offer exchanges only for damaged, defective, or incorrect items.
To request an exchange, contact us within 48 hours of delivery with photos of the item.
If approved, we will send a replacement at no additional cost.
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Refunds
Once a returned item is received and inspected, a refund will be processed within 5–7 business days.
Refunds are issued to the original payment method.
Used or opened products are not eligible for refunds unless they were defective upon arrival.
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