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Hibiscus Dry Pack 150g

Name: Hibiscus Dry Pack 150g
SKU: HIB-PCK-150
Availability: OutOfStock

R199,00 inc. VAT

Revitalize your senses with the power of hibiscus

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Description

Shipping & Delivery

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Our Values & Standards

Shipping Policy

1. Processing Time:

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
If we are experiencing a high volume of orders, processing may be delayed. In such cases, we will notify you promptly via email.

2. Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: Estimated delivery time is 3-7 business days.
Express Shipping: Estimated delivery time is 1-3 business days.
Delivery delays can occasionally occur due to factors beyond our control (e.g., weather conditions, unforeseen events).

3. International Shipping:

Currently, we ship nationwide within South Africa. For international orders, please contact us directly at info@lungilicious.co.za or +27637353632 for shipping options and rates.

4. Order Tracking:

Once your order is shipped, you will receive an email notification with your tracking number. You can use this to track your package online.

5. Shipping Restrictions:

We do not ship to PO Boxes. Please ensure that your delivery address is correct and accessible.

6. Damages:

Lungilicious is not liable for any products damaged or lost during shipping. If you receive your order and it is damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.

7. Questions or Concerns:

For any further inquiries regarding shipping, please contact us at info@lungilicious.co.za.

Refund Policy

Lungi Licious Refund Policy

1. Returns

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return unused and unopened products within 10 days of purchase for a full refund or exchange.
To initiate a return, please contact us at info@lungilicious.co.za or +27637353632 with your order number and reason for the return.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Non-Returnable Items

Perishable items, such as opened bottles of juice, syrups, or dry packs, are not eligible for return or refund due to health and safety concerns.
Custom orders or items purchased at a discount or as part of a promotion may not be eligible for returns.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a damaged or defective product for the same item, please contact us at info@lungilicious.co.za with details of the issue.

5. Late or Missing Refunds

If you haven’t received your refund yet, please check your bank account again, then contact your credit card company or bank. It may take some time before your refund is officially posted.
If you've done this and still have not received your refund, please contact us at info@lungilicious.co.za.

6. Shipping Returns

Customers are responsible for paying shipping costs for returning items unless the item is defective or damaged. Shipping costs are non-refundable.
If you are returning an item over R350, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

7. Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

8. Questions?

If you have any questions about our refund policy, please contact us at info@lungilicious.co.za.

Cancellation / Return / Exchange Policy

1. Order Cancellations

You may cancel your order within 24 hours of placing it. After this period, we will have begun processing, and the order may not be eligible for cancellation.
To cancel an order, please contact us immediately at +27637353632 with your order number.

2. Return Policy

If you are not completely satisfied with your purchase, you may return unused and unopened products within 10 days of delivery for a full refund or exchange.
To initiate a return, please contact us at info@lungilicious.co.za/+27637353632 with your order number and reason for the return.

3. Conditions for Returns

Products must be returned in their original packaging, unused, and in the same condition in which you received them.
Perishable items such as juices, syrups or dry packs that have been opened are non-returnable for health and safety reasons.
Custom or discounted items are non-refundable.

4. Refunds

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
If approved, your refund will be processed within 7-10 business days and credited back to your original payment method.

5. Exchanges

We will replace products if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@lungilicious.co.za/+27637353632 .
Exchange requests must be made within 10 days of receiving the product.

6. Shipping for Returns & Exchanges

Customers are responsible for return shipping costs, unless the product is defective or damaged upon arrival.
If you're returning items valued over R350, we recommend using a trackable shipping service or purchasing shipping insurance. Lungilicious is not responsible for lost return shipments.
Original shipping costs are non-refundable.

7. Non-Returnable/Non-Refundable Items

Opened or partially used products.
Custom orders, discounted, and sale items.

8. Late or Missing Refunds

If you haven’t received your refund after 10 business days, please contact your bank or credit card company as processing times may vary.
If you've done this and still haven't received your refund, contact us at info@lungilicious.co.za/+27637353632.

9. Questions or Concerns?