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Flare Free Food (Pty) Ltd

info@flare-free-food.co.za

Shipping Policy

Shipping rates and delivery estimates :

Express shipping :

Estimated delivery time is 1 to 3 business days
Delivery delays may occasionally occur due to factors beyond out control for example weather conditions

Processing time :

All orders are processed within 1 to 3 business days after receiving confirmation of your order (excluding weekends and holidays)

Order tracking :

Once your order is shipped you will receive and email notification with your tracking number, you can use this to track your number online.

Damages :

Flare Free Food is not liable for any product damaged or lost during shipping
if you receive your order and it is damaged, please contact the shipping courier to file a claim
Make sure to save all packaging materials and damaged goods for reference

Questions or queries :

Perishable items are not eligible for return or refund due to health and safety concerns

Non Returnable Items :

Perishable items are not eligible for return or refund due to health and safety concerns
Custom orders or items purchased at a discount or as part of promotion are not eligible for returns